Shipping And Delivery

AUSTRALIA

Shipping Charges

FREE SHIPPING Australia Wide on all orders AUD 60.00 or more.
Flat AUD 10.00 Shipping Australia wide on all orders under AUD 60.00

Shipping Time Frame

You will be contacted within 2 business days should any problem arise regarding your order otherwise all orders will be shipped within 1-2 working days of payment. You will be notified by email once your order has been shipped. Standard delivery within Australia is 1 to 5 business days.

Delivery Details

Packaging: Products are shipped inside protective packaging that will ensure safe shipping.
Orders sent within Australia will occur through Australia Post, Fastway Couriers or Toll Ipec depending on the size of items.

Final Delivery: Items over 1m can't be delivered to a PO Box (only a residential address or business address). All other orders can be delivered to a residential address, business address or PO Box. All orders require a signature upon receipt.

Insurance: All items sent are insured for free for loss or damage whilst in transit.

Please report any damaged parcels and retail packaging immediately in case an inspection is required.

 

INTERNATIONAL

Shipping Charges 

International shipping charges can be calculated by individual item on all product pages using the International Shipping Calculator. If you are adding more than one item to your cart you can view your total Shipping charges once in 'Your Cart' using the International Shipping Calculator. 

Important notice for International customers When shopping internationally you may incur customs charges, duties and GST from your Governments Customs Service. In most cases, any customs or import duties are charged once the parcel reaches your country.  These charges are the responsibility of the person receiving the parcel and Otto’s Tackle World will not pay for or reimburse you for any of these charges and duties. 

Otto’s Tackle World has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

We recommend contacting your local customs office to learn of current charges before you order, so you can be aware of any charges before making your purchase.

Shipping Time Frame

You will be contacted within 2 business days should any problem arise regarding your order otherwise all orders will be shipped within 1-5 working days of payment. You will be notified by email once your order has been shipped. International delivery time (transit time) is 5 to 7 business days.

Delivery Details:

Items over 1m in length will incur higher shipping charges than displayed in International Shipping Calculator. We will contact you with shipping charges and you will have the choice to either cancel the order or continue with the order and incur the additional postage charge.

Packaging: Products are shipped inside protective packaging that will ensure safe shipping.

Orders sent Internationally will occur by Express Courier International (EMS). They will be with Australia Post whilst in Australia and once they reach your country they will be passed onto your countries EMS partner postal service. To find your countries EMS partner postal service please visit: http://www.ems.post/operators

All orders will have full tracking and require a signature upon receipt.

Insurance: All items sent are insured for free for loss or damage whilst in transit.

Please report any damaged parcels and retail packaging immediately upon receipt

In the very rare case that an order incurs a higher postage rate than displayed (due to bulky items etc), Otto's Tackle World reserve the right to request an additional postage charge and you will have the option to either cancel the order or continue with the order and incur the additional postage charge.