Shipping And Delivery

AUSTRALIA

 

SHIPPING

SHIPPING CHARGES

Express Shipping*

(1-3 Business Days)

$12.95

Orders Above $95 Value*

(2-5 Business Days)

FREE

Orders Under $95*

(2-5 Business Days)

$8.95

Pick-Up In Store

FREE

 

Orders that are received, paid, and verified by 10:00 AM (Sydney time) are typically dispatched on the same business day.

Please note that we do not dispatch orders on Saturdays, Sundays, or public holidays.

For overnight express courier service, orders must be placed before 10:00 AM to ensure same-day dispatch.

You will be notified by email once your order has been shipped. 

 

Delivery Details

Packaging: Products are shipped inside protective packaging that will ensure safe shipping.

Orders sent within Australia will occur through Australia Post, Fastway Couriers, Couriers Please or StarTrack. The delivery agent is chosen at Otto's Tackle World discretion. 

Large/bulky size items e.g. rods will be shipped with StarTrack, Fastway or Couriers Please.

Final Delivery: Items over 1m can't be delivered to a PO Box (only a residential address or business address). All other orders can be delivered to a residential address, business address or PO Box.

All orders are sent with tracking. Should you enable/request 'Authority to Leave' Otto's Tackle World is not liable for any loss or damage to the parcel.

Insurance: All items sent are insured for free for loss or damage whilst in transit.

Please report any damaged parcels and retail packaging to us immediately upon receipt.

*In the very rare case that an order incurs a higher postage rate than displayed (bulky items etc), Otto's Tackle World reserves the right to request an additional postage charge and you will have the option to either cancel the order or continue with the order and incur the additional postage charge.

 

 

INTERNATIONAL 

 

NEW ZEALAND

Flat Rate - $15.00 

 

WORLDWIDE 

Flat Rate - $35.00

ALL INTERNATIONAL ORDERS ARE SENT WITH AN EXPRESS SERVICE WITH TRACKING AND SIGNATURE ON DELIVERY

 

We don't ship Shimano internationally due to Shimano's worldwide shipping restrictions.

We don't ship Items over 1m in length internationally under the Flat Rates. Please contact us for a quote on all rod orders. 

 

Important notice for International customers When shopping internationally you may incur customs charges, duties and GST from your Governments Customs Service. In most cases, any customs or import duties are charged once the parcel reaches your country.  These charges are the responsibility of the person receiving the parcel and Otto’s Tackle World will not pay for or reimburse you for any of these charges and duties. 

Otto’s Tackle World has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

We recommend contacting your local customs office to learn of current charges before you order, so you can be aware of any charges before making your purchase.

 

Shipping Time Frame

All orders will be shipped within 1 business day of payment. You will be notified by email once your order has been shipped. International delivery time is approximately 4 to 7 business days.

 

Delivery Details:

We do not ship items over 1m in length internationally under the Flat Rates. Please contact us for a quote on all rod orders.  

Packaging: Products are shipped inside protective packaging that will ensure safe shipping.

Orders sent Internationally will occur by DHL or Express Courier International (EMS). EMS shipments will be with Australia Post whilst in Australia and once they reach your country they will be passed onto your countries EMS partner postal service. To find your countries EMS partner postal service please visit: http://www.ems.post/operators. Otto's Tackle World decides which shipping service is used, on a per order basis.

All orders will have full tracking and require a signature upon receipt.

Insurance: All items sent are insured for free for loss or damage whilst in transit.

Please report any damaged parcels and retail packaging to us immediately upon receipt

In the very rare case that an order incurs a higher postage rate than displayed (due to bulky items etc), Otto's Tackle World reserves the right to request an additional postage charge and you will have the option to either cancel the order or continue with the order and incur the additional postage charge.